Effective August 18, 2026
Shipping
Ammunition ships pickup only, for now. Ammunition shipping carries carrier restrictions,
hazardous materials rules for powder and primers, and a patchwork of state and city laws that
change often. Doing it properly is worth doing properly, so until we can, every ammunition order is
picked up in person at the shop.
Need something else shipped? Call us at (616) 784-6811 before you order and we will quote
freight. We cannot yet price shipping automatically at checkout, so this is how to arrange it until
that is built.
Everything you order here is either shipped after a phone call, as above, or put aside for you and
paid for at the counter.
Matt’s Sports & Ammo
4976 W River Dr NE, # A, Comstock Park, MI 49321
(616) 784-6811
If ammunition shipping is added at checkout later, this page will be updated with carriers, costs,
timescales and the states we can and cannot ship to, before any shipping option appears at
checkout.
How pickup works
- Place your order on the site. You are not charged online.
- You will get an order confirmation by email with an itemized invoice.
- We pull the order and get it ready.
- Come in with photo ID and pay at the counter. Cash and card are both fine.
Bring ID. We check it against the order. You must be 21 or older to order ammunition on this
website, whatever it is chambered for. That is our own rule and it is stricter than the law
requires. If someone else is collecting on your behalf, call us first, because they have to meet the
same requirement and we need to know to expect them.
We hold a paid pickup order for six months, under your name. If we have not seen you by then we
will try to reach you before anything goes back on the shelf. Call us if you need longer. We are not
difficult about it.
If something is out of stock
Our website inventory comes from the register, and once in a while it is behind what is physically
on the shelf. If we cannot fill part of your order we will call you and either suggest a substitute
or take it off the order. You only ever pay for what you actually walk out with.
Returns
Ammunition, gunpowder, primers and reloading components
All sales of ammunition, gunpowder, primers and reloading components are final. We cannot accept
them back once they have left the shop.
This is standard across the trade, including at the big chains, and there is a real reason for it.
Once ammunition or a propellant leaves our building we have no way to know how it was stored,
whether it got damp, or whether anything was altered. A round can be taken apart, reloaded and put
back looking exactly as it did when it left, and we would have no way to tell. Selling that to the
next customer is not a risk we will take with anyone’s safety.
If there is a genuine problem with a product, that is different. Call us. See defective items
below.
Everything else
Optics, tools, dies, cleaning gear, cases, targets and other accessories are covered by the
manufacturer’s warranty, and we will help you get to the manufacturer where we can. Talk to us
first either way. If something is faulty, see the next section, because that is handled separately
and we will make it right.
There is no restocking fee on anything.
Refunds go back the way you paid. Card refunds usually take a few business days to appear,
depending on your bank.
We cannot take back:
- ammunition, gunpowder, primers or reloading components, as above,
- anything opened or used, other than a defective item,
- special orders and items brought in specifically for you,
- anything without proof of purchase.
Defective, damaged or wrong item
If we gave you the wrong item, or something arrives damaged or does not work as it should, call
us at (616) 784-6811 and we will make it right. Bring it in with your receipt and we will
replace it, exchange it or refund it.
For a manufacturing defect on a product still covered by its maker’s warranty, we will help you get
to the manufacturer, and where we can we will handle the contact for you.
This applies to ammunition too. Sales being final does not mean you are stuck with a genuinely
defective product. It means we cannot take back ammunition simply because you changed your mind.
Cancelling before pickup
You can cancel any time before you collect it. Call or email and it costs you nothing, because you
have not paid yet.
Questions about any of this: in**@*******mo.com or (616) 784-6811. We would rather you call than
guess.
